Terms of Service

Effective November 5, 2026. These are the terms between Blueily and the businesses that use it. They are written to be read, not skimmed.

1. The agreement

By asking us to set up Blueily on your website, installing the chat bubble, or paying for the service, you (“you”, “the customer”) agree to these terms with Tidy Giant Inc., a California corporation doing business as Blueily (“Blueily”, “we”, “us”). If you are acting for a business, you confirm you are allowed to agree on its behalf. If you do not agree, do not install or use Blueily.

2. What Blueily is

Blueily is a chat bubble for your website. It reads the public pages of your website, plus any facts you give us, and uses them to answer your visitors’ questions through an AI model. When it cannot answer, it points the visitor to your phone number, email or contact form. It is a tool to help your customers; it is not an employee, an agent that can commit you to anything, or a substitute for your own judgment.

3. Setup and installation

• We build a working demo on your website’s content before you pay anything. You decide whether to go ahead.
• To go live, you add one line of code we give you to your website. You are responsible for adding it and for anything else on your website.
• You can give us facts the bubble should use, such as hours, service area, offers, and things it must never say. You can change them by emailing us.
• We may read your website again from time to time so answers stay current, and you can ask us to re-read it after a change.

4. Your website and your content

• You confirm that you own or control the website you install Blueily on, and that you have the right to let us read its public pages and use their text to answer visitors.
• Your content stays yours. We use it only to provide the service to you and never share it with another customer.
• You are responsible for what your website says. If your website states a price, a policy or a promise, the bubble may repeat it. Keep your website accurate and tell us about changes that matter.

5. AI answers

Answers are generated by an AI model from your content. We design the bubble to answer only from what your website and your facts say and to hand over when it cannot, but no AI is perfect. An answer may be incomplete, out of date or wrong. You agree that:

• Answers are not legal, medical, financial or other professional advice, even on a website that offers such services.
• An answer does not create a contract, booking, quote or commitment on your behalf unless you choose to honor it.
• You will review your conversations from time to time and tell us about any answer that should be corrected, and we will fix the underlying facts.

6. Visitors and privacy

• Visitors’ conversations on your website are saved so that you can read them. Our Privacy Policy explains what we collect from visitors and how it is handled.
• Your own privacy policy should tell your visitors that your website uses a chat assistant whose conversations are stored. We can give you a sentence to add.
• You will use what visitors tell you in the chat only for your own business and in line with the law. You will not use the bubble to collect sensitive information such as health details, government ID numbers or payment card numbers.

7. Acceptable use

You will not use Blueily on a website that is unlawful, that infringes someone else’s rights, or that sells or promotes illegal goods or services. You will not try to make the bubble produce content unrelated to your business, interfere with the service, or probe or overload it. We may pause the bubble on a website that breaks these rules and will tell you why.

8. Fees

• Blueily costs $70 per month per website, billed monthly in advance, with no setup fee and no minimum term.
• Each month includes 1,000 conversations. Conversations beyond that are billed at 10 cents each on the following month’s invoice. A conversation is a visitor’s exchange with the bubble, from the first message until it goes quiet.
• Every website has a built-in daily spending limit, so an attack or a bot cannot run up a large bill. If the limit is reached, the bubble hands visitors to your contact details until the next day.
• Payments are processed by Stripe and appear on your card statement as Blueily. You agree to keep a valid payment method on file. If a payment fails and is not fixed within 14 days, we may pause the bubble until it is paid.
• Prices may change. We will tell you by email at least 30 days before a change applies to you.
• Fees exclude any taxes that apply; where we must collect them, they are added to the invoice.

9. Cancelling

You can cancel at any time on your billing page (sign in with the email you paid with) or by emailing info@blueily.com. The bubble stays live until the end of the month you have paid for and no further payments are taken. We do not refund partial months. After you leave, we delete your website text, conversations and messages within 30 days, as described in the Privacy Policy.

10. Availability

We work to keep Blueily running at all times, and we monitor it. We do not promise uninterrupted service. The bubble depends on third-party providers (the AI model, hosting and database), and there may be short outages or maintenance. The bubble loads after your page, so if it is down, your website still works; visitors simply see no bubble. We do not pay credits for downtime.

11. Ending the agreement

You may end it at any time by cancelling. We may end it by giving you 30 days’ notice by email, or immediately if you break section 7, do not pay, or use the service in a way that harms us or others. When it ends, remove the line of code from your website; it stops working anyway.

12. Ownership

Blueily, including the chat bubble, its code, its design and its name, belongs to us. We give you a limited, non-exclusive right to use it on your website while you are a customer. You may not copy, resell or build a competing service from it. Your website, your content and your conversations belong to you.

13. No warranty

Blueily is provided as it is. Beyond what these terms say, we make no promises about it, including that it will be error-free, that answers will be accurate, or that it will bring you more customers.

14. Limit of liability

To the extent the law allows, Blueily is not liable for indirect, incidental, special or consequential losses, lost profits or lost business, however they arise. Our total liability to you for anything connected with the service is limited to the fees you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

15. Your responsibility to us

If a third party makes a claim against us because of your website’s content, your use of the service in breach of these terms, or your handling of visitors’ information, you will cover the reasonable costs and damages that result.

16. Changes to these terms

We may update these terms. If a change matters, we will email you at least 30 days before it takes effect. If you keep using Blueily after that date, the new terms apply. If you do not agree, cancel before the date and the old terms apply until then.

17. Law and disputes

These terms are governed by the laws of the State of California. Any dispute will be handled in the state or federal courts in Los Angeles County, California, and both sides agree to that. Before going to court, we will each try to resolve the matter by email in good faith for 30 days.

18. Contact

Blueily is a service of Tidy Giant Inc., Glendale, California. info@blueily.com